PackagesClear package boundaries. Custom quotations.
Review scope, design concepts, revisions, estimated delivery, support, hosting, domain, content, add-ons, and payment milestones before making an enquiry.
Website Maintenance & SupportCustom quote
Essential Care
Small websites needing dependable basic upkeep
- Design concepts
- Not included
- Estimated delivery
- Monthly service
- Revisions
- Not applicable
- Support
- Response within 48-72 business hours
- Hosting
- Hosting fee excluded
- Domain
- Renewal fee excluded
- Content writing
- Client supplies replacement content
- Extra work
- New features/pages by quote
- Payment milestones
- Monthly fee paid in advance
Core inclusions
- Software and plugin updates
- Weekly backup
- Security checks
- Up to 2 hours minor content changes/month
- Basic technical support
- Monthly checklist
Optional add-ons
- Emergency restoration
- New pages
- SEO updates
- Hosting migration
Website Maintenance & SupportCustom quote
Business Care
Active business websites needing closer monitoring
- Design concepts
- Not included
- Estimated delivery
- Monthly service
- Revisions
- Not applicable
- Support
- Response within 24-48 business hours
- Hosting
- Hosting fee excluded
- Domain
- Renewal fee excluded
- Content writing
- Client supplies approved content
- Extra work
- New features/pages by quote
- Payment milestones
- Monthly fee paid in advance
Core inclusions
- Updates and security monitoring
- Daily or frequent backups
- Speed monitoring
- Up to 5 hours content changes/month
- Monthly maintenance report
- Standard technical support
Optional add-ons
- Performance work
- Advanced security
- Landing pages
- CRM updates
Website Maintenance & SupportCustom quote
Priority Care
Business-critical websites needing priority assistance
- Design concepts
- Minor updates only
- Estimated delivery
- Monthly service
- Revisions
- Not applicable
- Support
- Critical issue target: 4-8 business hours
- Hosting
- Hosting fee excluded
- Domain
- Renewal fee excluded
- Content writing
- Client supplies approved content
- Extra work
- New development quoted separately
- Payment milestones
- Monthly fee paid in advance
Core inclusions
- Priority technical support
- Regular updates and backups
- Uptime monitoring
- Performance optimization
- Up to 10 hours content changes/month
- Detailed monthly report
Optional add-ons
- Emergency restoration
- Cloud monitoring
- Development retainer
- Advanced security
Comparison
Compare the main boundaries.
| Feature | Essential Care | Business Care | Priority Care |
|---|
| Best for | Small websites needing dependable basic upkeep | Active business websites needing closer monitoring | Business-critical websites needing priority assistance |
|---|
| Scope | Software and plugin updates | Updates and security monitoring | Priority technical support |
|---|
| Design concepts | Not included | Not included | Minor updates only |
|---|
| Revisions | Not applicable | Not applicable | Not applicable |
|---|
| Delivery | Monthly service | Monthly service | Monthly service |
|---|
| Support | Response within 48-72 business hours | Response within 24-48 business hours | Critical issue target: 4-8 business hours |
|---|
| Hosting | Hosting fee excluded | Hosting fee excluded | Hosting fee excluded |
|---|
| Content | Client supplies replacement content | Client supplies approved content | Client supplies approved content |
|---|
| Payment | Monthly fee paid in advance | Monthly fee paid in advance | Monthly fee paid in advance |
|---|
Essential Care
- Design
- Not included
- Revisions
- Not applicable
- Delivery
- Monthly service
- Support
- Response within 48-72 business hours
- Payment
- Monthly fee paid in advance
Business Care
- Design
- Not included
- Revisions
- Not applicable
- Delivery
- Monthly service
- Support
- Response within 24-48 business hours
- Payment
- Monthly fee paid in advance
Priority Care
- Design
- Minor updates only
- Revisions
- Not applicable
- Delivery
- Monthly service
- Support
- Critical issue target: 4-8 business hours
- Payment
- Monthly fee paid in advance
Social Media Management packages
Essential
Small businesses establishing consistent posting
Core inclusions
Optional add-ons
Growth
Businesses growing across core social platforms
Core inclusions
Optional add-ons
Premium
Brands needing a higher-volume managed presence
Core inclusions
Optional add-ons
Compare the main boundaries.
Essential
Growth
Premium